AMC Suite – AMC & Service Management Software
Every product, warranty, contract and service visit in one place — renewals collected on time.
Why DomainsRock PepploWeb?
- Free consultation and a fixed, itemised quote
- Working version at every milestone
- Secure, scalable code — ASP.NET Core, Laravel, Node.js
- Hosting, domains and support after launch
After-sales service without spreadsheets
AMC Suite is for manufacturers, dealers and service companies. Register every product you sell, track warranties and free services, sell and renew AMC plans, and run service tickets from complaint to closure with engineers, parts and customer sign-off.
Key features
Product registration
Register products with serial numbers, invoices and installation details, by staff or by customers themselves.
Warranty and free services
Warranty periods and free-maintenance entitlements are tracked automatically for every registered product.
AMC plans and renewals
Sell comprehensive and non-comprehensive AMC plans, with renewal reminders and online payment.
Service tickets
Complaints, scheduling, engineer assignment, visit reports, customer sign-off and SLA tracking.
Parts and inventory
Spare parts stock, issue to engineers, chargeable and free replacements, and low-stock alerts.
CRM and sales
Leads, quotations and sales of products and AMC plans, linked to the customer history.
Customer portal
Customers see their products, warranties and AMCs, raise complaints and pay invoices online.
Reports and audit log
Renewals due, revenue, ticket ageing, engineer productivity and a full audit trail.
From complaint to closure
Complaint logged
Engineer assigned
Visit and parts
Customer sign-off
Frequently asked questions
Who is AMC Suite for?
Manufacturers, distributors, dealers and service companies that sell products with warranties or annual maintenance contracts — electronics, appliances, water purifiers, solar, IT hardware, machinery and more.
Can customers raise complaints themselves?
Yes. The customer portal lets them register products, raise and track complaints, renew AMCs and pay online.
Does it track spare parts?
Yes. Parts stock, issues to engineers and replacements are recorded per ticket, with chargeable or free entries.
Is there a demo?
Yes — amcsuite.demo.pepploweb.com.
Let’s build your amc suite – amc & service management software
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